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How often should you back up?

Most business owners know they should be backing up their data. Fewer know how often, and even fewer have actually checked that their backups work. The right answer isn't the same for every business. It depends on how much you'd lose if your systems went down right now.

Last updated

The short answer

At a bare minimum, daily. But for most businesses, critical data should be backed up more frequently than that, every few hours at least. The question to ask yourself is: if we lost everything since the last backup, how much damage would that do? If losing a full day's work would hurt, you need something more frequent than a nightly backup.

What to consider

How often does your data change?

A business processing invoices and customer records all day needs more frequent backups than one that updates a few spreadsheets a week.

What's your recovery point objective?

RPO is the maximum amount of data you can afford to lose. If that's four hours, you need backups running at least every four hours.

Not all data is equal

Your accounting system and customer database probably need hourly backups, while archived project files might be fine with a weekly sync.

Cloud doesn't mean backed up

Microsoft 365 and Google Workspace don't include proper backup by default. If someone deletes a file or an account gets compromised, you need a separate backup to recover it.

Test your restores

A backup you've never tested is a backup you can't trust. Regular restore tests are the only way to know your data is actually recoverable.

Keep copies offsite

If your only backup is on a drive sitting next to your server, a fire, flood, or theft takes both. Always have a copy somewhere else.

Who this guide is for

  • Business owners who know they should be backing up but aren't sure if they're doing it often enough.
  • Anyone who's never tested whether their backups actually work.
  • Businesses using Microsoft 365 or Google Workspace who assume their data is automatically protected.
  • Teams that have experienced data loss and don't want it to happen again.

What to do next

  1. List your critical systems. Email, accounting, customer records, shared files: what would stop the business if it disappeared?
  2. Decide how much loss is acceptable. An hour? A day? A week? Be honest about what losing that data would actually cost in time, money, and reputation.
  3. Check what you've got now. Find out what's being backed up, how often, and where the backups are stored. You might be surprised.
  4. Test a restore. Pick a file or a mailbox and try restoring it from your backup. If you can't, your backup isn't working.
  5. Get a proper backup plan. Talk to us about setting up automated backups that match your actual risk, including Microsoft 365 and cloud data.

How WaTo can help

  • We set up automated backups that run on a schedule matched to your business, rather than a one-size-fits-all nightly job.
  • We back up Microsoft 365 and Google Workspace properly, because Microsoft and Google don't do it for you.
  • We test restores regularly so you know your backups actually work when you need them.
  • We store copies offsite and in the cloud so a single disaster doesn't take everything.
  • If the worst happens, we handle the recovery and get your systems and data back as fast as possible.

Related questions

Is a daily backup enough?

For many small businesses, daily backups of most data are a reasonable starting point. But critical systems like accounting, email, and customer databases should ideally be backed up more frequently: every few hours at minimum.

What's the difference between backup and sync?

Sync (like OneDrive or Google Drive) copies files between devices in real time, but if you delete a file or it gets encrypted by ransomware, the sync spreads the problem. Backup keeps separate, versioned copies you can roll back to.

Does Microsoft 365 back itself up?

Not in the way most people think. Microsoft keeps your data available, but their retention policies have limits. If an email or file is permanently deleted or an account is compromised, you need a third-party backup to get it back.

How long should we keep backups?

It depends on your industry and legal requirements, but a common approach is daily backups kept for 30 days, weekly backups kept for a few months, and monthly backups kept for a year or more.

How WaTo can help with this

Still not sure?

If you're not confident your backups are running properly, or you've never tested them, get in touch. We'll check what you've got and let you know where you stand. It's a quick conversation that could save your business a lot of pain.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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