Adelaide owned and operated, IT & Digital + Web since 2001→

POS rollout projects for Adelaide cafes and hospitality

WaTo delivers end-to-end POS rollouts for cafés, restaurants and hospitality venues. We don't sell you a terminal and leave. We plan the layout, install the hardware, configure the software, connect the printers and payment terminals, train your staff and make sure the whole system works properly before your next service. Adelaide-based, hands-on, and available for single-site or multi-venue rollouts.

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The short answer

A POS rollout gets a cafe or hospitality venue trading on a new point of sale system, with hardware installed, the menu loaded, EFTPOS and printers connected, and staff trained before the first service. WaTo Consulting runs these projects in Adelaide for single venues or groups, configuring everything ahead of time and staying on hand for opening service.

What is a POS rollout?

A POS rollout is a project to install and go live with a new point-of-sale system, or replace an existing one. It covers everything from choosing the right hardware and software through to menu configuration, payment terminal integration, receipt printer setup and staff training. Done well, it means your team is taking orders and processing payments on a reliable system from day one, not debugging tech issues during the lunch rush.

What we deliver

POS hardware installation

Terminals, iPads, stands, cash drawers and customer-facing displays positioned and cabled to suit your counter layout and service flow.

Software and menu configuration

Your POS platform configured with your full menu, modifiers, pricing tiers, table maps and reporting categories, ready to take orders.

Payment terminal integration

EFTPOS and tap-to-pay terminals connected to your POS so transactions flow through automatically, without double-handling or manual reconciliation.

Receipt and kitchen printer setup

Front-of-house receipt printers and back-of-house kitchen printers installed, networked and configured to route orders to the right station.

Network and connectivity

Wi-Fi or cabled network configured to keep your POS, printers and payment terminals connected reliably, even during peak service.

Staff training and go-live support

Hands-on training for your team before launch, plus on-site support during your first service to make sure everything runs smoothly.

Shout-out

Our clients, our shout-out

We roll out their tills, EFTPOS and kitchen printers. They look after Adelaide's coffee. Go give them a follow.

Who it's for

  • New cafés and restaurants being fitted out that need their POS environment built from scratch.
  • Existing venues switching POS platforms and needing a clean, planned migration with minimal downtime.
  • Multi-site hospitality groups rolling out a consistent POS setup across all venues.
  • Café owners who want someone to handle the full technical side of their POS, not just the software subscription.

How it works

  1. We scope your venue and workflow. A visit to your site to understand your counter layout, kitchen flow, payment needs and any existing infrastructure we need to work with.
  2. We recommend the right setup. Hardware, software and printer recommendations based on your service style, menu complexity and budget, not whatever earns us the biggest margin.
  3. We build everything off-site. POS terminals configured, menus loaded, printers tested and payment terminals paired, so everything arrives at your venue ready to install.
  4. We install and go live on-site. Hardware mounted, cabled, connected and tested end to end, including a full dry run with real orders before your first service.
  5. We support you through launch. On-site support during your opening service, plus remote availability for the first few weeks while your team gets comfortable.

Why WaTo for POS rollouts

  • We handle the full project (hardware, software, networking, printers and training), not just one piece of the puzzle.
  • We work with multiple POS platforms including Square, Lightspeed, Impos and OrderMate. We recommend what suits your venue, not what pays us the most.
  • Every rollout includes proper kitchen and receipt printer setup, because a POS that can't print dockets is useless in a café.
  • Adelaide-based with on-site installation and go-live support. We're there when it matters.
  • We've been delivering hands-on IT projects for small businesses since 2001.

Café POS rollout questions

How long does a POS rollout take?

A single-site café rollout typically takes one to two weeks from scoping to go-live. We aim to do the physical installation and switchover in a single day (ideally on a closed day or before you open) so there's no disruption to service.

Can you migrate our menu from our old POS?

In most cases, yes. If your old system can export menu data, we'll bring it across. If not, we'll rebuild it from your current menu. Either way, you won't be re-entering everything by hand.

Do we need a new internet connection?

Not necessarily. We'll test your existing connection and Wi-Fi to make sure it's reliable enough for POS, payments and printers. If it's not up to scratch, we'll recommend a fix before we go live.

What if something breaks during a busy service?

We provide priority support during your first weeks of operation. If something goes wrong, call us and we'll either fix it remotely or get to your venue as fast as we can.

Services behind these jobs

Ready to roll out a POS that actually works?

Get in touch and we'll scope a POS rollout project for your venue.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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