Calibration and firmware updates for currency equipment in Adelaide and nationally
Currency equipment drifts over time. Sensors wear, reference points shift and counting accuracy drops, usually so gradually that no one notices until a reconciliation doesn't balance. WaTo provides on-site calibration and firmware updates for coin machines, note counters and currency scales across Australia, keeping your gear accurate and your figures trustworthy. Adelaide-based since 2001.
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The short answer
Currency equipment calibration checks scales, counters and counterfeit sensors against traceable reference standards and adjusts them back to spec, while firmware updates keep detection current with banknote security changes. WaTo Consulting does both on site across Australia from Adelaide and issues written calibration records suitable for audits.
What are calibration and firmware updates?
Calibration is the process of checking a machine's measurements against a known reference standard and adjusting it back to spec. For currency equipment, that means verifying that scales weigh correctly, counters count accurately and counterfeit sensors detect properly. Firmware updates are software patches from the manufacturer that fix bugs, improve detection algorithms and keep machines compatible with new currency features, like changes to polymer banknote security elements.
What we cover
Scale calibration
Precision currency scales checked against traceable reference weights and adjusted to ensure accurate coin and note counts.
Counter accuracy verification
Coin machines and note counters tested with controlled batches to confirm counting accuracy across all denominations.
Counterfeit sensor calibration
UV, magnetic and infrared detection sensors checked and recalibrated to maintain reliable counterfeit rejection rates.
Firmware updates
Manufacturer software patches applied on-site: bug fixes, algorithm improvements and updates for new banknote security features.
Traceable documentation
Calibration certificates and records referencing traceable standards, ready for your auditors and compliance team.
Multi-site rollouts
Firmware updates and calibration programs coordinated across multiple sites so your whole fleet is consistent.
Who it's for
- Banks and cash centres where counting accuracy is audited and must be demonstrably correct.
- RSLs, clubs and casinos with compliance requirements around equipment accuracy.
- Retail and CIT businesses that need confidence in their daily cash figures.
- Any business with currency equipment that hasn't been calibrated in the last twelve months.
How it works
- We review your equipment list. Make, model, age and last known calibration date for each machine, so we come prepared.
- We schedule site visits. At times that suit your operations, with enough time allocated to do the job properly without rushing.
- We calibrate and update. Each machine is tested, adjusted to spec, and updated with any available firmware patches from the manufacturer.
- We issue certificates. Written calibration records referencing traceable standards, filed for your compliance and audit requirements.
- We set the next date. A recommended recalibration interval based on your usage, equipment type and any regulatory requirements.
Why WaTo for calibration and firmware
- Calibration against traceable reference standards, so your figures hold up to audit scrutiny.
- We carry calibration equipment and firmware for all major brands, so one visit covers the lot.
- Written certificates and records issued after every calibration for your compliance files.
- Adelaide-based team with national reach, from single sites to multi-state fleet rollouts.
- Over twenty years of experience keeping currency equipment accurate across Australia.
Calibration questions
How often should currency equipment be calibrated?
Scales should typically be calibrated every six to twelve months depending on usage. Note counters and coin machines should have accuracy verified at least annually. High-volume environments like banks and CIT depots often need more frequent checks. We'll recommend the right interval for your setup.
Why do firmware updates matter?
Firmware updates fix known bugs, improve counting algorithms and, importantly for Australian currency, update detection parameters when the RBA changes banknote security features. Without updates, your machine may reject genuine notes or miss counterfeits.
Do you provide calibration certificates?
Yes. Every calibration comes with a written record referencing traceable standards, including the date, technician, results and any adjustments made. These are suitable for compliance and audit purposes.
Can you calibrate equipment you didn't supply?
In most cases, yes. We calibrate and update firmware on all major brands of currency equipment used in Australia. Let us know the make and model and we'll confirm.
What does a service visit cost?
On-site work on currency equipment is $360 per 2-hour block or part of one, plus GST, including travel to sites up to 100 km driving distance from the Adelaide CBD. Sites further away have a set travel charge of $1,750 per site and $230 per technician per night when an overnight stay is needed. Full details are on our rates page.
Ready to get your equipment back to spec?
Book a calibration visit and get confidence in your currency figures, with accurate machines and documented results.
Mon to Fri, 8:30am to 5pm
