IT support in Adelaide, our home base
WaTo Consulting has been Adelaide-owned and operated since 2001, based in Beverley in Adelaide's western suburbs. This is where the workshop is, where the team lives, and where most of our longest-standing clients are. For urgent issues in the metro area we're often on-site within the hour, and on-site service extends across South Australia.
What on-site looks like here
Adelaide is where we do everything in person, day to day (interstate clients get planned fly-in visits). That means on-site callouts with Adelaide metro travel included in the rate (no separate travel surcharge), plus workshop work at our Beverley base: equipment setup and testing, rebuilds and staging new hardware before it goes into your office. If a machine needs bench time, we can collect it, work on it in the workshop at the discounted rate, and bring it back configured.
Everything we do is available on-site here: managed IT and support, cyber security, websites, hosting and email, business solutions and point of sale, and currency and coin machines, the counting, sorting and cash-handling equipment side of the business that most IT companies don't touch.
Who we look after in Adelaide
Mostly small and medium businesses that want one local team across all of it: medical and allied health practices (day surgeries in Norwood, psychologists in Glenelg, laser medicine specialists), construction and engineering firms, real estate agencies, lawyers, restaurants and pubs, retailers and music stores. Many have been with us for over a decade, and a few since we started in 2001. A sample of businesses we've built for and supported is on our portfolio page.
Common questions
How quickly can you get on-site in Adelaide?
For urgent issues in the metro area, often within the hour. Scheduled work is booked at a time that suits you, and plenty of day-to-day issues are fixed remotely the same day without needing a visit at all.
Do you charge for travel to my site?
No separate travel charge. The standard callout rate already includes travel time within the metro area. We publish our rates rather than hiding them: see what IT support actually costs for the current schedule in plain English.
Do you cover regional South Australia?
Yes. On-site service extends beyond the metro area across South Australia, usually as scheduled visits, with remote support covering the day-to-day in between. Tell us where you are and we'll be straight with you about what's practical.
Log a service call or talk to a real person instead of a call queue or an offshore script. You can also see everywhere else we work.
